FIGURE8 TECHNOLOGY SERVICES PTY LTD

Research

Figure8 Technology Services (founded 2013) was an Australian and New Zealand field IT support provider. Its services were field services, workshop repair, logistics and warehousing, and helpdesk/call centre. Its customers ranged from households to mid-sized retailers and large corporates, including retail, petroleum and grocery. It runs on a proprietary service management system called Autom8. The pages do not say Autom8 is sold to anyone. It looks like an internal tool for delivering the services. Voluntary administration was reported as starting 2026-08-20. I could not confirm this in a search.

Human hours a week after AI	Unknown. If only the software is bought and no customers come with it, ongoing hours are minimal but so is revenue. Running the services business would be full-time or more.
AI and tools can do	Little of the field service work can be automated. Ticket triage, dispatch scheduling, invoicing and first-line helpdesk replies could be automated if Autom8 were acquired and had customers.
Operating changes	I assumed the buyer would buy only Autom8 and not the field services. That means no existing customer contracts would carry over. I found no evidence that customers are tied to Autom8 or that contracts would transfer.
Stays human	If Autom8 were rebranded and sold as a product, the human work would be sales, onboarding and support. Running the field services would need a full team.
Why valuable	Autom8 might be reusable field-service management software. There is no evidence of external users or revenue.
Fit	Poor. The company is a labour-heavy services business, not a B2B SaaS with recurring subscribers.

Next step

Contact administrator Matthew Kucianski's firm (after checking the ASIC notices) and ask whether Autom8's source code is in the sale. Also ask whether any customers use Autom8 under a licence.

Risks

Autom8 is probably only an internal tool with no external customers.
Customer contracts are unlikely to transfer in an asset sale.
Source code, IP and licences are unconfirmed, and third-party components may be involved.
The administration is unverified.

Unknowns

Whether Autom8 is licensed to any customers
Technology stack and code ownership
Whether the administration is confirmed and what is being sold
Revenue and customer contracts

Researched 16 Oct 2026 00:32 · US$0.05

Score

Dimension	Rating	Evidence	Why
recurring_customers	2/5	verified	Services customers probably have contracts, but I found no counts or terms. They are service customers, not software subscribers.
software_ownership	2/5	inferred	Autom8 is proprietary, but it appears to be an internal tool and I found no evidence of external licensing.
customer_stickiness	1/5	unknown	Stickiness comes from the service relationship, not from the software. I found no evidence that customers depend on Autom8.
low_operational_complexity	0/5	inferred	The business was built around 400+ field technicians, helpdesk, logistics and SLAs. Without the services, Autom8 would be an internal tool with no external customers.
technical_recoverability	?	unknown	The stack, code quality and documentation are unknown.
acquisition_accessibility	2/5	unknown	An administrator is named, but I found no sale notice or asset listing.
capital_fit	3/5	unknown	A software-only asset sale could plausibly fit A$60k. A going-concern services business would not.

Evidence

inferred	Autom8 is described as Figure8's own system, but it is not shown to be sold or licensed to customers.	figure8services.com.au
verified	The company serves a range of customers from households to blue-chip corporates. There are no counts and no evidence of contract terms. “from family homes to mid-sized retailers to large, blue chip Australian Corporates”	figure8services.com.au
inferred	The business depends on a large field technician network and logistics, which is labour-heavy.	figure8services.com.au
unknown	The search found no ASIC notice or sale notice for the administration. The administrator named in the brief is Matthew Kucianski, who has acted as administrator on other matters.	publishednotices.asic.gov.au

Company

Practitioners	KUCIANSKI, MATTHEW
Industry	Computer System Design and Related Services · Victoria
Pre-filter	industry industry: Computer System Design and Related Services

History

2026-08-20 Voluntary administration (KUCIANSKI, MATTHEW)

ASIC notices

none read

Screen

The pages name a proprietary, cloud-based service management system (Autom8) with a customer-facing login, but they do not say whether Autom8 is sold or licensed to customers or used only internally to deliver Figure8's own IT services.

figure8services.com.au · live · matched by name+domain
“Submit Thanks for submitting! © 2021 Figure8 Technology Services Pty Ltd bottom of page”

Autom8 “proprietary, cutting edge, cloud based service management tool – Autom8”

customers: Business describes managing actions for a large and diverse customer base, including large corporates; no named customers or counts given “Figure8 currently manages thousands of actions per month for its customers”

recurring_services: Preventative maintenance is listed as a service, but no plan, retainer, monthly price or ongoing contract is shown “installation and deployment activities and preventative maintenance”

technology: Autom8 is described as a cloud-based service management tool that handles scheduling, communications and billing “cloud based service management tool – Autom8”

status: Business described as established in 2013; the site footer copyright is 2021, so there is no current activity signal “Established in 2013, Figure8 offers comprehensive IT support solutions”

Website probe

loginself_serveself_serveself_servelive_login

login: Login to Autom8 autom8.figure8services.com.au

self_serve: currently manages thousands of actions per month for its customers - from family homes figure8services.com.au

self_serve: Level 1 triage services, complete with knowledge base references to provide for remote figure8services.com.au

live_login: login page answers with a password field or sign-in provider autom8.figure8services.com.au